Welcome to the support center where you'll find support documentation, customer forums and request submission forms.

Highlighted Knowledge Book Pages

Admin Manual ~ Getting your help desk up and running
Admin Manual ~ Converting Attachments from Database Storage to File System
Admin Manual ~ Upgrading
Admin Manual ~ Installing HelpSpot
Admin Manual ~ Handling Large Email File Attachments
Admin Manual ~ Microsoft SQL Server
API Manual ~ API Implementations in PHP, Cocoa, Ruby, Python

Most Recent Forum Topics

Update request behave strange - 1 Carol
Include Date/Time stamp with Quote Public History - 1 Andrea
Numerous Problems with Safari 4.01, Especially Request Notes and HTML Formatting - 4 Aaron Schacht
Overwriting REQUESTCHECKURL - 5 Mahmood
Undo merge request - 3 John
Return to Workspace after Ticket Edit - 4 Chad
Workspace Initial Request column width too long - 6 Andrea
Request - URL Too Large The requested URL's length exceeds the capacity limit for this server. - 4 Carol
Integrating Open Request View With Other Websites - 2 Sheldon Stanley
mysql connection - helpspot 2.6.3 - freebsd 7.1 - 5 Bill Cadwallader
Email Replies - 2 Keith Giddings
Initial Implementation: Importing past emails - 7 Ralph
helpspot trash folder - 5 Ed
Tasks.php don't want to delete emails - 6 Dylan
Append Response - 3 Ralph
How to create a Salutation from a Custom Field? - 6 Ralf Schneider
Date conversion - 4 Jamie Robson
Blank (Null) page after login with Safari 4.0 Web Broswer? - 5 Patrick K.
duplicate email filtering - 6 Ed
Need tasks.php to reprocess all the emails in a gmail account - 12 Edward Peng

Knowledge Book Pages Rated Most Helpful

Admin Manual ~ Version 2 - Template Changes
Admin Manual ~ Microsoft SQL Server
Admin Manual ~ Creating the Microsoft SQL Server 2005 Full Text Index
Admin Manual ~ Getting your help desk up and running
Admin Manual ~ Populating Customer Information via Links
Admin Manual ~ Installing HelpSpot
Admin Manual ~ Requirements
Admin Manual ~ Timezone Does Not Display the Correct Time
Admin Manual ~ Templates: The Basics
API Manual ~ Email Parser: Using Email as a Service

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