NMHBear: @helpspot I work for case-mate; your app is absolutely outstanding. Every help desk and customer service team should use it. about 1 month ago
kchrist: .@Helpspot has completely changed our email workflow. We're using it for service/support for all our projects now and it's working out great about 1 month ago
kchrist: Just updated the CocktailCamp site to use the new @Helpspot contact tab instead of a regular email form - http://bit.ly/cocktailcamp about 1 month ago
dynamicnet: @helpspot our upgrade to HelpSpot 2.7.0 went smoothly yesterday. In December, our speed to response was 10 minutes average; 7 minute median 2 months ago
innovituk: We've just finished upgrading @helpspot to 2.7 - the enhanced functionality will really make a difference to improving our CS even further 2 months ago