Apply to the Technical Support Engineer job

As a Technical Support Engineer for HelpSpot, our help desk software application, you’ll have the unique opportunity to directly impact the happiness and growth of our customer base by providing world-class technical support.

Our product is mission critical to our customers’ businesses. As such, the Technical Support Engineer’s role is key as an initial point of contact with all current and prospective customers.

This is a unique role for an exceptional individual with the technical chops and people skills needed to work closely with customers on challenging technical issues.



Role requires:

Ideal candidates:

Salary and Benefits

About UserScape

We are the people behind HelpSpot, LaraJobs, Laracon, Thermostat, and a few more things! We’ve been bootstrapped, profitable, and fully remote since 2005.

We’re a company of 3 full-time (soon to be 4!) and 2 part-time employees. All of us have an entrepreneurial spirit and can-do attitude to get the job done. We all work hard on the clock but respect and offer employees an outstanding work/life balance where time off, side project work, and part-time businesses are fully supported.

We’re significant advocates for open source software and many of our products directly support the open source community.

Please apply here: